Live status · Cloud and hosting
Is Shopify down right now?
Our checks and user reports show no current problems with Shopify.
Last checked 18:06 UTC · 0 reports in the last 30 minutesHaving problems with Shopify?
Tell us what isn’t working. Reports are anonymous and help everyone see when there’s an outage.
Shopify problem reports in the last 24 hours
Most reported problems (last 2 hours)
- No reports yet.
What to do if Shopify isn’t working
- Check this page first. If many people are reporting problems, it’s an outage and the fix is on Shopify’s side. Waiting is usually the only option.
- Check your connection. Open another website or app. If nothing loads, restart your router or switch between Wi-Fi and mobile data.
- Restart and update. Close Shopify completely, reopen it, and install any app or system updates.
- Sign out and back in, or try the website instead of the app (or the other way round).
- Turn off VPNs or ad blockers for a moment, as they can block some services.
Official status page: www.shopifystatus.com
Questions about Shopify outages
Is Shopify down right now?
This page checks Shopify every 5 minutes and shows reports from people having problems. The status at the top of the page is the latest result and updates on its own.
Why is Shopify not working for me?
If the status shows no problems, the cause is probably local: your internet connection, an out-of-date app, your device or your network. Try the steps under “What to do if Shopify isn’t working”.
How does this checker work?
We check whether Shopify responds every 5 minutes, read its official status page where one is published, and count reports from visitors. A sudden rise in reports compared with normal levels is often the first sign of an outage.
Is this page run by Shopify?
No. This free tool is run by IHS Consulting’s AI MindsLab and is not affiliated with or endorsed by Shopify. For account help, contact Shopify directly.
Other cloud and hosting services
IHS Consulting is not affiliated with Shopify. Shopify is a trademark of its owner.
