Live status · Video and music
Is Prime Video down right now?
Our checks and user reports show no current problems with Prime Video.
Last checked 17:25 UTC · 0 reports in the last 30 minutesHaving problems with Prime Video?
Tell us what isn’t working. Reports are anonymous and help everyone see when there’s an outage.
Prime Video problem reports in the last 24 hours
Most reported problems (last 2 hours)
- No reports yet.
What to do if Prime Video isn’t working
- Check this page first. If many people are reporting problems, it’s an outage and the fix is on Prime Video’s side. Waiting is usually the only option.
- Check your connection. Open another website or app. If nothing loads, restart your router or switch between Wi-Fi and mobile data.
- Restart and update. Close Prime Video completely, reopen it, and install any app or system updates.
- Sign out and back in, or try the website instead of the app (or the other way round).
- Turn off VPNs or ad blockers for a moment, as they can block some services.
Questions about Prime Video outages
Is Prime Video down right now?
This page checks Prime Video every 5 minutes and shows reports from people having problems. The status at the top of the page is the latest result and updates on its own.
Why is Prime Video not working for me?
If the status shows no problems, the cause is probably local: your internet connection, an out-of-date app, your device or your network. Try the steps under “What to do if Prime Video isn’t working”.
How does this checker work?
We check whether Prime Video responds every 5 minutes, read its official status page where one is published, and count reports from visitors. A sudden rise in reports compared with normal levels is often the first sign of an outage.
Is this page run by Prime Video?
No. This free tool is run by IHS Consulting’s AI MindsLab and is not affiliated with or endorsed by Prime Video. For account help, contact Prime Video directly.
Other video and music services
IHS Consulting is not affiliated with Prime Video. Prime Video is a trademark of its owner.
